New data from Synergy Research Group confirms the acceleration of digital transformation: spending on cloud infrastructure services has grown by 23%, reaching $94 billion in the first quarter. The impact of generative AI, launched with ChatGPT, has significantly accelerated this expansion, bringing the cloud market to grow by 52% since the end of 2022. From a geographical perspective, it continues to increase in all regions of the world.
SOURCE: Synergy Research Group - May 1, 2025
Digital transformation is a strategic lever for organizations seeking to enhance operational efficiency and remain competitive in an ever-evolving market. The first step involves a thorough assessment of the current level of digital maturity: infrastructures, processes, and technologies must be carefully evaluated to identify the areas where innovation can deliver the greatest impact—optimizing costs, timelines, and productivity.
Among the most critical enablers is cloud computing, which provides flexibility and scalability in resource management. However, successful cloud adoption requires a deep understanding of its capabilities and the establishment of timely support mechanisms in case of issues. Effective management requires clearly defined intervention levels and resolution timelines to ensure business continuity. Ultimately, partnering with experienced and up-to-date professionals is key to implementing tailored digital solutions and achieving a meaningful return on investment.
Leveraging deep expertise and a strong client-centric focus, S2E stands as a strategic partner for organizations navigating digital transformation through Amazon Web Services (AWS). As an Advanced Partner, S2E relies on a team of certified professionals specializing in the selection, implementation, and management of AWS cloud services.
We believe that optimizing cloud operations and adopting innovative services requires thorough analysis and continuous monitoring of technological trends. It's crucial to assess their impact on corporate costs while ensuring service reliability and operational continuity through a rigorous, data-driven approach tailored to each client’s specific needs.
AWS IT OPS is S2E’s specialized service designed to accelerate organizations' evolution within the AWS cloud. It enables optimal use of AWS’s extensive service portfolio, whether for business-critical or non-critical operations. We support clients by managing cloud operations to ensure full functionality, efficiency, and sustainability, while also assisting in the strategic adoption of AWS services for new business digital transformation initiatives.
1) Scope of service
This offering targets medium to large enterprises with complex AWS cloud infrastructures requiring expert support to manage and evolve their workloads. The ease of experimenting with and adopting new AWS services underscores the need for a skilled partner to guarantee business continuity and cost structure optimization.
2) Intervention Levels and Response Times
Effectively addressing critical issues hinges on well-defined intervention levels. In the event of a complete service outage, an immediate response and resolution within 12 hours is imperative. For less severe issues, more flexible timelines may apply, but continuous monitoring is vital to prevent escalation. S2E offers service levels that ensure a two-hour response window for total outages, with resolution within 12 hours, and careful management of minor incidents, always underpinned by constant monitoring.
3) Key Benefits
The IT Manager gains access to qualified operational support for cloud management, relieving workload and responsibility from their internal teams. End users of AWS cloud-based services benefit from fully managed, reliable, and efficiency-driven IT Operations. Additional advantages include:
AWS Summit is the annual event dedicated to Amazon Web Services’ cloud offerings. As a key milestone in the digitalization landscape, the Summit serves as a convergence point for organizations from diverse sectors united by an innovative vision. Global enterprises share space and stage with startups and emerging ventures. Cloud technology acts as a central cog in the broader engine of digital transformation. This event provides an ideal platform to evaluate business strategies, explore new solutions, and stay abreast of technological developments. Most importantly, it fosters meaningful dialogue between companies engaged in digital transformation and the solution providers best positioned to drive this transition forward.
S2E, as a premium AWS partner, has been participating in the Summit for over three years with a dedicated exhibition space. Come visit us at Booth S12.
Digital transformation offers companies the opportunity to streamline operations and respond more swiftly to market changes. Integrating cloud computing and adopting best practices enables more effective resource management, lowers operational costs, and ensures business continuity. However, to achieve tangible results, it is essential to promptly address any issues and continuously monitor progress.
In this landscape, S2E’s AWS IT OPS services provide robust support for managing cloud operations. With a team of experts, organizations can reduce the workload and operational burden on internal teams, benefiting from a fully managed, reliable, and efficiency-focused IT Operations service.