Configurable AI agents: the levels of customization in Galene
One of the distinctive elements of the platform developed by Galene.AI lies in the possibility of adapting AI-based agents to the operational contexts of organizations. The approach does not rely on a single model that fits every scenario, but on several configuration levels that allow AI to be used progressively and in alignment with business processes.
Within the platform, agents can be configured in different ways depending on the required degree of autonomy and customization. Some can be created directly by users, describing the agent’s role or task in natural language and connecting it to specific corporate knowledge bases, either static or dynamic.
Agents created within an organization can be made available to everyone or assigned only to specific functions or departments, with the possibility of configuring customized access depending on authorization levels.
For more specific needs, agents can also be developed and configured by the research and development team, in order to address particular requirements related to processes, industry sectors, or integration with existing company systems.
This multi-level model allows organizations to introduce artificial intelligence gradually, starting with simpler configurations and progressing toward fully customized solutions.